Privacy Policy

Who We Are

GutMap is a personal food and symptom tracking app operated as an independent app. If you have questions about this policy, contact us at support@gutmap.app.

What Data We Collect

We collect only the data needed to run the app. Here is everything we collect:

We do not collect location data, HealthKit data, device contacts, or any analytics telemetry.

Why We Collect It (Legal Basis)

We process your data for the following reasons:

How We Store Your Data

Your data is stored on a secure cloud database provider with row-level security, meaning each user can only ever read or write their own data. All data is transmitted over HTTPS/TLS. Authentication tokens are stored in the iOS Keychain on your device.

When you delete a record in the app, it is first marked as deleted and then permanently removed from our servers during the next sync. When you delete your account, all your data is permanently deleted from our servers. Deletion cannot be undone.

Our database infrastructure is hosted on servers in the United States.

Third-Party Services

We use the following third-party services. We do not use advertising networks, analytics SDKs, or any other tracking services.

What We Do Not Do

Your Rights

You have the following rights over your data:

Children's Privacy

GutMap is not intended for children under 14. We do not knowingly collect personal information from anyone under 14. If you are a parent or guardian and believe your child has provided us with data, please contact us at support@gutmap.app and we will delete it promptly. The age threshold of 14 reflects the minimum age for digital consent under Italian law (D.Lgs. 101/2018, implementing GDPR Art. 8).

Users between 14 and 17 should use the app with parental awareness. The sensitive wellness data in this app (symptoms, menstrual cycle, GI conditions) is intended for mature, autonomous decision-making.

Data Retention

We keep your data for as long as your account is active. If you delete your account, all data is permanently deleted. We do not retain anonymised or aggregated copies of your personal health data after account deletion.

International Transfers

Our infrastructure and third-party service providers may process your data in countries outside your own, including the United States. These providers have appropriate data transfer mechanisms in place (such as Standard Contractual Clauses for EU data). By using GutMap, you acknowledge this cross-border processing.

Changes to This Policy

If we make material changes to this policy, we will update the "Last Updated" date at the top and notify you via an in-app message or email before the changes take effect. Continued use of the app after the effective date means you accept the updated policy.

Not Medical Advice

GutMap is a personal food and symptom tracking tool, not a medical device or diagnostic system. It does not diagnose, treat, cure, or prevent any disease or medical condition. Insights and correlations shown in the app are based on the data you log and generated by AI analysis — they may not be accurate. Always consult a qualified healthcare provider before making changes to your diet or treatment plan.

Contact

Questions about this policy or requests about your data? Email us at support@gutmap.app. We aim to respond within 30 days.